Course curriculum

    1. Introduction

    2. The Pros and Cons of Email

    3. Protecting Your Brand, Your Job and Your Message

    1. Using To, Cc and Bcc Correctly

    2. Crafting The Subject Line

    3. Salutations and Closings

    4. Creating Easy to Read Emails

    5. The Pleasantry

    6. The Purpose

    7. The Call to Action

    8. Closing Message, Signature and Disclaimers

    9. Internal vs. External Emails

      FREE PREVIEW
    1. The Tone of an Email

    2. Flaming!!

    3. Replying to Email

      FREE PREVIEW
    4. If and Then Statements

    5. Attachments and Forwarding Email

    6. Benefits of Email Templates

    7. Saving Time With Screenshots

    8. Delay Delivery

    9. Composing Out-Of-Office Replies

    10. Before You Press Send

    1. Misused Words Quiz - Choose the correct word to complete each sentence.

    1. Email Etiquette Cheat Sheet

About this course

  • $49.99
  • 24 lessons
  • 1 hour of video content

Who This Course Is For

  • Corporate Teams & Organizations

    In today’s competitive business environment, your company’s reputation is shaped by every email your employees send. Inconsistent, unclear, or unprofessional emails can harm client relationships, delay projects, and weaken your brand. Inquire about our corporate discounts for 10 or more employees.

  • Individual Professionals

    Your email is often your most powerful business tool — and sometimes your only chance to make a positive impression. A poorly written message can cost you opportunities, delay projects, or damage your professional reputation.

  • Students & New Graduates

    When you’re starting your career, your email can be the first impression you make on a potential employer or future client. Yet many graduates enter the workforce without the skills to write professional, effective emails

Discover your potential, starting today

Instructor

Pat Stonehouse

President and Founder, Advancing With Style

As the Founder and President of Advancing With Style, my journey spans more than 25 years of experience in advising a diverse spectrum of entities, from Fortune 500 giants to esteemed universities, government agencies, financial institutions, associations, diplomats, and individuals seeking personal growth. My professional path has led me to collaborate with over 600 organizations and to deliver seminars across the globe. My client roster boasts renowned names such as American Express, Scotia Bank, RBC, Citigroup, The Royal Canadian Mint, Liebherr, Stryker, Boston Scientific, CPA, The Department of National Defence, Black & MacDonald, Merrill Lynch, and IBM.

My mission is to assist you in unlocking your full potential, enabling you to reach new heights in your personal and professional journey. I firmly believe that every person, irrespective of their role, possesses the capacity to stand out, achieve greatness, and perform at their zenith. In my view, professionalism, leadership, and executive presence should permeate every facet of an organization's culture, transcending hierarchical boundaries and extending far beyond the corridors of management and the C-suite.

Join me on a transformative path towards excellence!